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Frequently Asked Questions

  • How do you get to Las Rocas?
    Directions from Zihuatanejo International Airport: Take Hwy 200 north for 37 km. This will take you through Zihuatanejo and past Ixtapa. After about 30 minutes you will take the turnoff to Troncones. Then it's a 4 km drive down to a T junction in the road near the ocean. Turn right at the T and continue north for about .6 km. Las Rocas will be on your right across from Tres Mujeres. We are located on the east side (mountain side) of Avenida de la Playa, the main road that runs through Troncones along the ocean. When you see our beautiful hand painted sign standing outside our gate, you have arrived!
  • Is there parking?
    Yes! We have a parking area just inside the gate that can comfortably accommodate four cars. Parking is reserved for registered guests of Las Rocas only.
  • Does Las Rocas have internet access?
    Yes! There is wifi throughout the bungalows, just ask for the password when you arrive. Please keep in mind that, although it's getting better, internet service in Mexico isn't always reliable and internet speeds do vary throughout the day. Often times evening is slowest when usage is high.
  • How close is the beach to Las Rocas?
    Las Rocas is located across the street from the beach. The nearest public beach access is about half a block north from us. You will see this sign directing you to the path.
  • Can I bring my pet?
    Although we love our furry companions, we do not allow pets to stay in the bungalows at this time. However, there are some regular feline and canine visitors to Las Rocas who would love your attention. You may encounter them while dining in the courtyard! For health and safety reasons we do ask that you keep them from entering your bungalow.
  • Does Las Rocas have a swimming pool?
    Yes! Our lovely salt-water pool is located behind the bungalows for exclusive use and added privacy. The swimming pool is reserved for registered guests of Las Rocas only.
  • What is your cancellation policy?
    We ask for a 50% deposit to reserve a bungalow with the remaining balance due at or before arrival. In the event of a necessary cancellation, if we have at least 30 days notice, we will refund half of the deposit.
  • Do you have seasonal rates?
    Yes! Our high season is November 1st to April 30th and low season is May 1st to October 31st. Please see our bungalows page and contact us for availability.
  • How do you get to Las Rocas?
    Directions from Zihuatanejo International Airport: Take Hwy 200 north for 37 km. This will take you through Zihuatanejo and past Ixtapa. After about 30 minutes you will take the turnoff to Troncones. Then it's a 4 km drive down to a T junction in the road near the ocean. Turn right at the T and continue north for about .6 km. Las Rocas will be on your right across from Tres Mujeres. We are located on the east side (mountain side) of Avenida de la Playa, the main road that runs through Troncones along the ocean. When you see our beautiful hand painted sign standing outside our gate, you have arrived!
  • Is there parking?
    Yes! We have a parking area just inside the gate that can comfortably accommodate four cars. Parking is reserved for registered guests of Las Rocas only.
  • Does Las Rocas have internet access?
    Yes! There is wifi throughout the bungalows, just ask for the password when you arrive. Please keep in mind that, although it's getting better, internet service in Mexico isn't always reliable and internet speeds do vary throughout the day. Often times evening is slowest when usage is high.
  • How close is the beach to Las Rocas?
    Las Rocas is located across the street from the beach. The nearest public beach access is about half a block north from us. You will see this sign directing you to the path.
  • Can I bring my pet?
    Although we love our furry companions, we do not allow pets to stay in the bungalows at this time. However, there are some regular feline and canine visitors to Las Rocas who would love your attention. You may encounter them while dining in the courtyard! For health and safety reasons we do ask that you keep them from entering your bungalow.
  • Does Las Rocas have a swimming pool?
    Yes! Our lovely salt-water pool is located behind the bungalows for exclusive use and added privacy. The swimming pool is reserved for registered guests of Las Rocas only.
  • What is your cancellation policy?
    We ask for a 50% deposit to reserve a bungalow with the remaining balance due at or before arrival. In the event of a necessary cancellation, if we have at least 30 days notice, we will refund half of the deposit.
  • Do you have seasonal rates?
    Yes! Our high season is November 1st to April 30th and low season is May 1st to October 31st. Please see our bungalows page and contact us for availability.
  • How do you get to Las Rocas?
    Directions from Zihuatanejo International Airport: Take Hwy 200 north for 37 km. This will take you through Zihuatanejo and past Ixtapa. After about 30 minutes you will take the turnoff to Troncones. Then it's a 4 km drive down to a T junction in the road near the ocean. Turn right at the T and continue north for about .6 km. Las Rocas will be on your right across from Tres Mujeres. We are located on the east side (mountain side) of Avenida de la Playa, the main road that runs through Troncones along the ocean. When you see our beautiful hand painted sign standing outside our gate, you have arrived!
  • Is there parking?
    Yes! We have a parking area just inside the gate that can comfortably accommodate four cars. Parking is reserved for registered guests of Las Rocas only.
  • Does Las Rocas have internet access?
    Yes! There is wifi throughout the bungalows, just ask for the password when you arrive. Please keep in mind that, although it's getting better, internet service in Mexico isn't always reliable and internet speeds do vary throughout the day. Often times evening is slowest when usage is high.
  • How close is the beach to Las Rocas?
    Las Rocas is located across the street from the beach. The nearest public beach access is about half a block north from us. You will see this sign directing you to the path.
  • Can I bring my pet?
    Although we love our furry companions, we do not allow pets to stay in the bungalows at this time. However, there are some regular feline and canine visitors to Las Rocas who would love your attention. You may encounter them while dining in the courtyard! For health and safety reasons we do ask that you keep them from entering your bungalow.
  • Does Las Rocas have a swimming pool?
    Yes! Our lovely salt-water pool is located behind the bungalows for exclusive use and added privacy. The swimming pool is reserved for registered guests of Las Rocas only.
  • What is your cancellation policy?
    We ask for a 50% deposit to reserve a bungalow with the remaining balance due at or before arrival. In the event of a necessary cancellation, if we have at least 30 days notice, we will refund half of the deposit.
  • Do you have seasonal rates?
    Yes! Our high season is November 1st to April 30th and low season is May 1st to October 31st. Please see our bungalows page and contact us for availability.

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